Birdwatch Note Rating
2024-10-06 20:23:57 UTC - HELPFUL
Rated by Participant: E3186D7A665D97D09B8A7AFD3100A7D840502D805D514891AD49231F6FB24CBA
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
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