Birdwatch Note Rating
2024-10-06 17:25:30 UTC - HELPFUL
Rated by Participant: D124861FF83C4309C58C78D5516335AC64AEBC98F1ACD528927629156347BDCD
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
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