Birdwatch Note Rating
2024-10-06 18:34:00 UTC - HELPFUL
Rated by Participant: CCE63D7DE27BE23A5D5D88511514491B81008E0026C341EBB921F5691B1CBEFC
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
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