Birdwatch Note Rating
2024-10-06 21:21:45 UTC - HELPFUL
Rated by Participant: AC56E23183CCBDDD9952D728DB17D2D0CC02BBD85C60277263EF4A551A40E9BE
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
All Note Details