Birdwatch Note Rating
2024-10-06 20:11:00 UTC - HELPFUL
Rated by Participant: 99C8942C19C2A1CF2DFFF39D2F2AB7F9D91179AD19CC7D5EA77B3891E71E69E8
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
All Note Details