Birdwatch Note Rating
2024-10-06 19:20:15 UTC - HELPFUL
Rated by Participant: 96FDB0148A178A28EE1FA75E435CABC0D9A433525AB29749D3F7649341ABE903
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
All Note Details