Birdwatch Note Rating
2024-10-06 17:36:18 UTC - HELPFUL
Rated by Participant: 8717CAB9034A2E83CA4DE0C9A032DDCB0072BD565735F7D1A87D6961D8D6B777
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
All Note Details