Birdwatch Note Rating
2024-10-06 21:24:04 UTC - HELPFUL
Rated by Participant: 622C238DD86AE24DB752F006CCDCE1E75C610C8605C713D8B9DD359C002957DA
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
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