Birdwatch Note Rating
2024-10-06 19:42:13 UTC - HELPFUL
Rated by Participant: 5F263501C0BBF8B84FAE7D3F5C63894800E579FD5C99D804FBD990BDAAA5CB04
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
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