Birdwatch Note Rating
2024-10-06 20:34:31 UTC - HELPFUL
Rated by Participant: 5647932439BB572F6DAA256B8A2746A362937EDEC904A5FE8F4EB7ABE2DAE74B
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
All Note Details