Birdwatch Note Rating
2024-10-06 19:27:38 UTC - HELPFUL
Rated by Participant: 55BB5813841D6B796341F01F81B6A8562A933B89C0F84DFE6575A935E54642A7
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
All Note Details