Birdwatch Note Rating
2024-10-06 19:54:44 UTC - HELPFUL
Rated by Participant: 3473AD66BEE6FE31A075DD16E7BCBFAF3B301F828972712FE9FE949923CDE712
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
All Note Details