Birdwatch Note Rating
2024-10-06 20:36:15 UTC - HELPFUL
Rated by Participant: 2D04B507B79D0612A113ECDB78E0E61FD93D14C8297C6C1487AA5FBF6CBF91BB
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
All Note Details