Birdwatch Note Rating
2024-10-06 22:38:51 UTC - HELPFUL
Rated by Participant: 1C1565142D4A030226E84E86206944F1E4789AD86425FB75E66D8564FDAC385A
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
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