Birdwatch Note Rating
2024-10-06 20:53:36 UTC - HELPFUL
Rated by Participant: 1758DCACE82346BB48C090AA75E661109E2FBAA33B762CB47F21EDB4E5A953A0
Participant Details
Original Note:
Passengers who abandon travel due to a service cancellation can indeed claim a full refund from their ticket retailer under Condition 30. However if passengers wish to continue travel, the operator must, where it reasonably can, provide them with alternative means of travel. https://assets.nationalrail.co.uk/e8xgegruud3g/77fuBWp62YPSrGwBP1mNQX/5f912e6484a2dc7efbad3b4ed0c9b383/National_Rail_Conditions_of_Travel_2024.pdf
All Note Details