Birdwatch Note Rating
2024-05-02 21:42:35 UTC - HELPFUL
Rated by Participant: 538C7263580F9453EC9DDBB43593ECBF8A2F63B12FF2A43D1CE1B3AEBBBD6544
Participant Details
Original Note:
The Biden admin rule (§ 260.6) says if a customer doesn’t respond to alternatives offered by an airline by a set deadline, then the airline must process a refund. This means that consumers might miss an email or have it go to spam, then arrive at the airport without a ticket. https://viewfromthewing.com/setting-the-record-straight-elizabeth-warrens-misleading-claims-about-airline-refund-policies/
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