Birdwatch Note Rating
2024-05-02 23:08:35 UTC - NOT_HELPFUL
Rated by Participant: 3C271DB90AF1B3739926C4C02D63CB9D94D486962ABFBE57ED40757284328A9D
Participant Details
Original Note:
The Biden admin rule (§ 260.6) says if a customer doesn’t respond to alternatives offered by an airline by a set deadline, then the airline must process a refund. This means that consumers might miss an email or have it go to spam, then arrive at the airport without a ticket. https://viewfromthewing.com/setting-the-record-straight-elizabeth-warrens-misleading-claims-about-airline-refund-policies/
All Note Details