Birdwatch Note Rating
2023-12-29 22:27:22 UTC - HELPFUL
Rated by Participant: 7DF5E62CCD36BCE3DFD12C90305B48211CCCD5F0543E28D9DA90C4789CB0474D
Participant Details
Original Note:
The current note is not correct. If the person did not travel, they need to contact Trainline customer services for a refund. “If your train is delayed or cancelled and you choose not to travel, your unused ticket can be refunded without any fees by the original retailer.” https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/
All Note Details