Birdwatch Note Rating
2023-12-30 22:09:43 UTC - NOT_HELPFUL
Rated by Participant: 7B94CE8745EE1DAE1599DA01D89149BB93CDFA853C0971DDF104BD7517854441
Participant Details
Original Note:
The current note is not correct. If the person did not travel, they need to contact Trainline customer services for a refund. “If your train is delayed or cancelled and you choose not to travel, your unused ticket can be refunded without any fees by the original retailer.” https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/
All Note Details