Birdwatch Note Rating
2023-12-29 14:49:28 UTC - NOT_HELPFUL
Rated by Participant: 71D4D75F9E8FBEF07CBE5419A5C6616CB66827130CD2B62D9660C222FD4EF5DB
Participant Details
Original Note:
Train tickets which are unused due to disruption are entitled to a fee-free refund under any circumstances, no matter the ticket type or retailer. Used train tickets are not eligible for disruption refunds, and compensation should be sought from the train operating company. https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/
All Note Details