Birdwatch Archive

Birdwatch Note Rating

2023-12-29 13:12:50 UTC - HELPFUL

Rated by Participant: C5A740298CBBDA4D02D1052A6675DC1BB5E97348525AA4EBADFCEA601B76D99A
Participant Details

Original Note:

Customers in the UK can request full refunds for provider-cancelled trains directly from the train operator, without any administration fees. Third party retailers, such as Trainline, charge fees to process claims and book tickets; operators do not. https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/ https://assets.nationalrail.co.uk/e8xgegruud3g/3Y9UXuFziljwsGFCUAwKAA/0aa50a101febffda28c070aae2572570/National_Rail_Conditions_of_Travel.pdf

All Note Details

Original Tweet

All Information

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