Birdwatch Note Rating
2023-12-29 12:43:50 UTC - HELPFUL
Rated by Participant: 5E3680B3D104C99FB9316A3F4EEDF414E8CFD598600D0991C86FA83FB1B56E06
Participant Details
Original Note:
Customers in the UK can request full refunds for provider-cancelled trains directly from the train operator, without any administration fees. Third party retailers, such as Trainline, charge fees to process claims and book tickets; operators do not. https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/ https://assets.nationalrail.co.uk/e8xgegruud3g/3Y9UXuFziljwsGFCUAwKAA/0aa50a101febffda28c070aae2572570/National_Rail_Conditions_of_Travel.pdf
All Note Details