Birdwatch Archive

Birdwatch Note Rating

2023-12-29 11:22:19 UTC - NOT_HELPFUL

Rated by Participant: 13BC7E22B77F63E6107E79CF8443DEEB0253CEA441019002E54E639E3279A97F
Participant Details

Original Note:

Customers in the UK can request full refunds for provider-cancelled trains directly from the train operator, without any administration fees. Third party retailers, such as Trainline, charge fees to process claims and book tickets; operators do not. https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/ https://assets.nationalrail.co.uk/e8xgegruud3g/3Y9UXuFziljwsGFCUAwKAA/0aa50a101febffda28c070aae2572570/National_Rail_Conditions_of_Travel.pdf

All Note Details

Original Tweet

All Information

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