Birdwatch Note Rating
2023-12-29 16:02:52 UTC - HELPFUL
Rated by Participant: F5A76D96F7D8F6FA21E5C9E12AF540BE9333C96A6866CFC8797714E8C64DA8D8
Participant Details
Original Note:
This post is misleading. The refund has been requested using a 3rd party who take significant fees. This has nothing to do with UK government policy as the post implies. The used is eligible for a 100% refund if they contact the rail operator directly. https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/getting-a-refund-for-a-cancelled-or-delayed-train/
All Note Details