Birdwatch Note Rating
2023-12-29 09:39:23 UTC - NOT_HELPFUL
Rated by Participant: E7C0D0428B4F33CEC4D39EE812986FDB663A69ABABEEAD84FD9CC0028ADC8E43
Participant Details
Original Note:
This post is misleading. The refund has been requested using a 3rd party who take significant fees. This has nothing to do with UK government policy as the post implies. The used is eligible for a 100% refund if they contact the rail operator directly. https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/getting-a-refund-for-a-cancelled-or-delayed-train/
All Note Details