Birdwatch Note Rating
2023-12-29 12:01:40 UTC - HELPFUL
Rated by Participant: C195B6ABB0D25EFA0961C5A174ABA513EEA87D5F024C76B295E39664DE23ABD0
Participant Details
Original Note:
This post is misleading. The refund has been requested using a 3rd party who take significant fees. This has nothing to do with UK government policy as the post implies. The used is eligible for a 100% refund if they contact the rail operator directly. https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/getting-a-refund-for-a-cancelled-or-delayed-train/
All Note Details