Birdwatch Note Rating
2023-12-29 09:25:21 UTC - SOMEWHAT_HELPFUL
Rated by Participant: AC9CF9CCBC1F7578D0010E875DA62CCEC2D3E371B63B7FB9E5DE50184A88E37F
Participant Details
Original Note:
This post is misleading. The refund has been requested using a 3rd party who take significant fees. This has nothing to do with UK government policy as the post implies. The used is eligible for a 100% refund if they contact the rail operator directly. https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/getting-a-refund-for-a-cancelled-or-delayed-train/
All Note Details