Birdwatch Note Rating
2023-12-29 15:29:33 UTC - NOT_HELPFUL
Rated by Participant: A1DF5982CD6CB779A81C7C0D4EA4B23956BF8C0E7E0DE0930F9414BE9313B760
Participant Details
Original Note:
This post is misleading. The refund has been requested using a 3rd party who take significant fees. This has nothing to do with UK government policy as the post implies. The used is eligible for a 100% refund if they contact the rail operator directly. https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/getting-a-refund-for-a-cancelled-or-delayed-train/
All Note Details