Birdwatch Note Rating
2023-12-29 16:17:08 UTC - SOMEWHAT_HELPFUL
Rated by Participant: 0F8AACE12F4B39C1CD668FE19857DB66F41FA4D9A030D9CDF17C2B8EF31943EB
Participant Details
Original Note:
This post is misleading. The refund has been requested using a 3rd party who take significant fees. This has nothing to do with UK government policy as the post implies. The used is eligible for a 100% refund if they contact the rail operator directly. https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/getting-a-refund-for-a-cancelled-or-delayed-train/
All Note Details