Birdwatch Note Rating
2023-12-29 11:59:04 UTC - NOT_HELPFUL
Rated by Participant: 03036E3AD9E1A7690DA044BEE62F29D796A545E8CA8BE786B1D105715C36AF7D
Participant Details
Original Note:
This post is misleading. The refund has been requested using a 3rd party who take significant fees. This has nothing to do with UK government policy as the post implies. The used is eligible for a 100% refund if they contact the rail operator directly. https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/getting-a-refund-for-a-cancelled-or-delayed-train/
All Note Details