Birdwatch Note Rating
2023-12-29 17:13:28 UTC - NOT_HELPFUL
Rated by Participant: 026E01834E7243CFF0A3874A4BB717AFEE7817B74C11A833AC9F79569AA70D5A
Participant Details
Original Note:
This post is misleading. The refund has been requested using a 3rd party who take significant fees. This has nothing to do with UK government policy as the post implies. The used is eligible for a 100% refund if they contact the rail operator directly. https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/getting-a-refund-for-a-cancelled-or-delayed-train/
All Note Details