Birdwatch Note Rating
2024-01-10 22:30:10 UTC - HELPFUL
Rated by Participant: D332495032C0C42DAA361CF6B3FA77A04ECD5B0ABD8A8A58F77A502D003BB48B
Participant Details
Original Note:
Admin fees like these are not charged when you seek a refund under the "Delay Repay" scheme offered by the train company. These fees are charged by third parties. Even when booking via a third party like Trainline, full refunds can be sought from the train operator. https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/
All Note Details