Birdwatch Note Rating
2023-12-23 21:34:47 UTC - HELPFUL
Rated by Participant: B2C3EDE46907C460EE6840ABF10AD8EC92625B4C88C7C0DBC0207727FCAC4ACE
Participant Details
Original Note:
Admin fees like these are not charged when you seek a refund under the "Delay Repay" scheme offered by the train company. These fees are charged by third parties. Even when booking via a third party like Trainline, full refunds can be sought from the train operator. https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/
All Note Details