Birdwatch Note Rating
2023-12-24 07:34:43 UTC - HELPFUL
Rated by Participant: 1FDE1987B8DDCF67B74D8B923C2DE6E70B4CC80578F8CB2188620C37B0328B6D
Participant Details
Original Note:
Admin fees like these are not charged when you seek a refund under the "Delay Repay" scheme offered by the train company. These fees are charged by third parties. Even when booking via a third party like Trainline, full refunds can be sought from the train operator. https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/
All Note Details