Birdwatch Note Rating
2023-12-23 22:05:59 UTC - NOT_HELPFUL
Rated by Participant: 0F00E2E10828CD6BE996D5769C18C19C750B35DDB83491F56F8C74FA0E0EF852
Participant Details
Original Note:
Admin fees like these are not charged when you seek a refund under the "Delay Repay" scheme offered by the train company. These fees are charged by third parties. Even when booking via a third party like Trainline, full refunds can be sought from the train operator. https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/
All Note Details