Birdwatch Note Rating
2023-10-23 14:17:30 UTC - HELPFUL
Rated by Participant: AF2337339E7E2184E70F6E4477AEC3219174FA524D1E81D5222312FECD578625
Participant Details
Original Note:
Under current US law, requiring a customer to call or send a letter for cancellation is legal as long as the cancellation request is honored. However, the FTC has proposed a new legislation that would require the option to easily cancel services online. https://arstechnica.com/tech-policy/2023/03/click-to-cancel-rule-would-penalize-companies-that-make-you-cancel-by-phone/
All Note Details