Birdwatch Archive

Birdwatch Note Rating

2023-01-21 21:33:40 UTC - HELPFUL

Rated by Participant: 2EA3703CA33BC1AD7C9506A33F807B0DA9B0A17533CEE91EE4E65AB75AED6200
Participant Details

Original Note:

There have been several reports from customers regarding issues experienced with Zelle/Bank of America. She states she has called out fraud issues on Zelle, not that they are directly/intentionally defrauding customers. https://www.foxbusiness.com/economy/bank-of-america-customers-report-disappeared-money-accounts-zelle-issue https://time.com/6248246/bank-of-america-zelle-missing-money/ https://www.yahoo.com/lifestyle/bank-america-slammed-money-suddenly-212936597.html Note not really necessary.

All Note Details

Original Tweet

All Information

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  • participantId - 2EA3703CA33BC1AD7C9506A33F807B0DA9B0A17533CEE91EE4E65AB75AED6200
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  • version - 2
  • agree - 0
  • disagree - 0
  • helpful - 0
  • notHelpful - 0
  • helpfulnessLevel - HELPFUL
  • helpfulOther - 0
  • helpfulInformative - 0
  • helpfulClear - 1
  • helpfulEmpathetic - 0
  • helpfulGoodSources - 1
  • helpfulUniqueContext - 0
  • helpfulAddressesClaim - 1
  • helpfulImportantContext - 0
  • helpfulUnbiasedLanguage - 0
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  • notHelpfulIncorrect - 0
  • notHelpfulSourcesMissingOrUnreliable - 0
  • notHelpfulOpinionSpeculationOrBias - 0
  • notHelpfulMissingKeyPoints - 0
  • notHelpfulOutdated - 0
  • notHelpfulHardToUnderstand - 0
  • notHelpfulArgumentativeOrBiased - 0
  • notHelpfulOffTopic - 0
  • notHelpfulSpamHarassmentOrAbuse - 0
  • notHelpfulIrrelevantSources - 0
  • notHelpfulOpinionSpeculation - 0
  • notHelpfulNoteNotNeeded - 0
  • ratingsId - 16168690442247536652EA3703CA33BC1AD7C9506A33F807B0DA9B0A17533CEE91EE4E65AB75AED6200