Birdwatch Archive

Birdwatch Note Rating

2023-12-29 19:22:48 UTC - NOT_HELPFUL

Rated by Participant: 30102DEB7BCCE7CBD18AC8773D9ECD238BB934D1B66476A2A45AE3F45D752CC5
Participant Details

Original Note:

The current note is not correct. If the person did not travel, they need to contact Trainline customer services for a refund. “If your train is delayed or cancelled and you choose not to travel, your unused ticket can be refunded without any fees by the original retailer.” https://www.nationalrail.co.uk/help-and-assistance/compensation-and-refunds/

All Note Details

Original Tweet

All Information

  • noteId - 1740756994007474528
  • participantId -
  • raterParticipantId - 30102DEB7BCCE7CBD18AC8773D9ECD238BB934D1B66476A2A45AE3F45D752CC5
  • createdAtMillis - 1703877768733
  • version - 2
  • agree - 0
  • disagree - 0
  • helpful - 0
  • notHelpful - 0
  • helpfulnessLevel - NOT_HELPFUL
  • helpfulOther - 0
  • helpfulInformative - 0
  • helpfulClear - 0
  • helpfulEmpathetic - 0
  • helpfulGoodSources - 0
  • helpfulUniqueContext - 0
  • helpfulAddressesClaim - 0
  • helpfulImportantContext - 0
  • helpfulUnbiasedLanguage - 0
  • notHelpfulOther - 0
  • notHelpfulIncorrect - 1
  • notHelpfulSourcesMissingOrUnreliable - 0
  • notHelpfulOpinionSpeculationOrBias - 0
  • notHelpfulMissingKeyPoints - 0
  • notHelpfulOutdated - 0
  • notHelpfulHardToUnderstand - 0
  • notHelpfulArgumentativeOrBiased - 0
  • notHelpfulOffTopic - 0
  • notHelpfulSpamHarassmentOrAbuse - 0
  • notHelpfulIrrelevantSources - 0
  • notHelpfulOpinionSpeculation - 0
  • notHelpfulNoteNotNeeded - 0
  • ratingsId - 174075699400747452830102DEB7BCCE7CBD18AC8773D9ECD238BB934D1B66476A2A45AE3F45D752CC5